HP OmniBook 4100 Notebook PC User Manual
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5. The Support Ticket ............................................................................. 5-1
What is the Support Ticket? ............................................................................5-2
Creating a Support Ticket ...............................................................................5-2
Retrieving a Support Ticket ............................................................................5-3
Adding Comments to the Support Ticket .....................................................5-4
6. Hewlett-Packard Support and Information Services ....................... 6-1
Your HP Authorized Reseller..........................................................................6-2
Hewlett-Packard Information Services..........................................................6-3
HP OmniBook World Wide Web ..............................................................6-3
HP PC & Peripheral Self-Help and Direct-Help Tools ............................6-3