HP StorageWorks 8B FC Entry Switch - Manual (Page 7)

Advanced Performance Monitoring User’s Guide vii
Getting Help
For information for the FC Entry Switch 8B and FC Switch 8B, visit the HP Web site at
http://www.hp.com/support/fc8B . For the most current technical support information for the FC 16B,
visit the HP Web site at http://www.hp.com/support/fc16B . This includes hardware and software
support, all repairs, and spare components.
Be prepared to provide the following information to the support personnel:
• Switch serial number
• Switch world wide name
• Output from the supportShow telnet command
• Detailed description of the problem
• Topology configuration
•
Troubleshooting steps already performed
Getting Software Updates
For information on obtaining software updates contact your HP account representative or technical
support.