HP PSC 1510xi All-in-One Printer User Manual

Page 58

country/region, and then click

Contact HP

for information on calling for technical

support.

Cause

Protective tape is covering the print cartridges.

Solution

Check each print cartridge. If the plastic tape is still covering the ink

nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch
the ink nozzles or the copper-colored contacts.

1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape

Reinsert the print cartridges and verify that they are fully inserted and locked in
place.

Cause

The contacts on the print cartridge are not touching the contacts in the

print carriage.

Solution

Remove and then reinsert the print cartridges. Verify that they are

fully inserted and locked in place.

Cause

You are not using HP print cartridges or you are using print cartridges

that have been refilled.

Solution

The alignment process might fail if you are not using HP print

cartridges. It might also fail if you are using refilled print cartridges. Replace the
print cartridges with genuine HP print cartridges that have not been refilled, and
then try the alignment again. For more information on replacing the print
cartridges, see