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HP OmniBook 800 Notebook PC User Manual

Page 56

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56

If an infrared printer doesn’t print

If you’re printing to an infrared printer, make sure its port is set to LPT3 (not
LPT1). Check the printer’s settings. You can also try using COM4 instead.

Start Infrared Monitor before you print.

In the Printers window, select the printer and make sure Work Offline is not
marked in the File menu.

In Windows Help, use the Print Troubleshooter.

For infrared printing from an MS-DOS program, run the program in an MS-DOS
window instead of in MS-DOS mode.

Make sure the infrared light path is not blocked.

Move the devices to within about 1/2 meter (1.5 feet).

Make sure Windows is running—infrared printing is supported only while
Windows is running.

Make sure the infrared printer is IrDA compatible.

Make sure you have not disabled IrDA support on your OmniBook.

If a parallel printer doesn’t print

In the Printers window, select the printer and make sure Work Offline is not
marked in the File menu.

Make sure the printer port and the audio port do not use the same interrupt
value.

If the left edge of printed output is missing

If the printer you’re using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.

Memory Problems

If a message says you’re out of memory

To find out how much memory is in your OmniBook, run

HP User Tools.

In Windows Help, use the memory troubleshooter.

If you’re having memory problems running MS-DOS programs, in Windows Help
use the MS-DOS troubleshooter.

Mouse Problems

If the pointer is difficult to control

Adjust the pointer settings using the Mouse icon in Control Panel.

If the OmniBook mouse doesn’t work