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HP ProBook 645 G1 Notebook PC User Manual

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Entering MultiBoot Express preferences ........................................................... 90

Using System Diagnostics .................................................................................................................. 90

13 Support ........................................................................................................................................................ 92

Contacting support ............................................................................................................................. 92
Labels ................................................................................................................................................. 93

14 Specifications .............................................................................................................................................. 95

Input power ......................................................................................................................................... 95
Operating environment ....................................................................................................................... 95

Appendix A Traveling with the computer ...................................................................................................... 96

Appendix B Troubleshooting .......................................................................................................................... 97

Troubleshooting resources ................................................................................................................. 97
Resolving issues ................................................................................................................................ 97

The computer is unable to start up .................................................................................... 97
The computer screen is blank ............................................................................................ 98
Software is functioning abnormally .................................................................................... 98
The computer is on but not responding ............................................................................. 98
The computer is unusually warm ....................................................................................... 98
An external device is not working ...................................................................................... 99
The wireless network connection is not working ................................................................ 99
A disc does not play ........................................................................................................... 99
A movie is not visible on an external display ................................................................... 100
The process of burning a disc does not begin, or it stops before completion .................. 100

Appendix C Electrostatic discharge ............................................................................................................ 101

Index ................................................................................................................................................................. 102

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