HP Deskjet Ink Advantage D730 Printer - Manual (Page 61)

11 Troubleshooting
• Error messages
• Installation problems
• Printer lights are on or flashing
• Printer does not print
• Document prints slowly
• Print cartridge problems
• Paper problems
• Photos do not print correctly
• Problems with borderless documents
• Print quality is poor
• Document is misprinted
• If you continue to have problems
Error messages
If an error message displays on the computer screen, check the following topics for a
solution:
• Print cartridge error messages
• Paper Mismatch or Paper Size
• Out of paper
• There was an error writing to USB port
• Two-way communication cannot be established or Printer not responding
Print cartridge error messages
If you receive a print cartridge error message, see one of the following topics:
• Incorrect print cartridge or print cartridge missing
• Print cartridge problem message
• Print cartridge carriage is stuck
• Print cartridge is in the wrong slot
• Non-HP print cartridges
• Previously used genuine HP cartridge
• Original HP ink depleted
• Low on ink
• Printing in ink-backup mode
Incorrect print cartridge or print cartridge missing
The printer can only print when the correct print cartridges are installed. If you receive a
print cartridge error message, one or both of the print cartridges cannot be used in the
printer.
To resolve the problem, follow the instructions in
Resolving print cartridge error
messages .
Error messages 59
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