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Remote control problems, Testing the projector – HP ep9012 Digital Projector User Manual

Page 62

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62

User’s Guide

Fixing problems

If the lamp burns out or makes a popping sound:

❏ If the lamp burns out and makes a popping sound, the projector will not

turn back on until the lamp module has been replaced.

❏ If the lamp breaks, contact HP about repairs that might be required due to

glass fragments.

Remote control problems

If the remote control does not operate:

❏ Be sure nothing is blocking the remote control receiver on the front or

back of the projector. Move to within 9 m (30 ft) of the projector.

❏ Aim the remote control at the screen or at the front or back of the

projector.

❏ Press menu, go to Help > Diagnostics, and run the remote control test.
❏ Replace the batteries in the remote control.

Testing the projector

The on-screen menu contains diagnostic tests you can use to verify the proper
operation of the projector and the remote control.

1. Press menu and go to Help > Diagnostics.

2. Select a test and press ok.

3. Follow the displayed instructions.