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Sound problems – HP ep9012 Digital Projector User Manual

Page 60

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60

User’s Guide

Fixing problems

❏ The type of disc you inserted might not be supported by the internal

DVD player. If so, you cannot play this type of disc.

❏ For a DVD, check its region code. Most DVDs have a region code

marked near the center hole. Compare its region code with the region
code for a DVD that plays properly on your projector. The projector can
play DVDs from only one region.

If a disc in the tray does not automatically play:

❏ A disc automatically starts playing only at the time you close the tray. If a

disc is already loaded in the tray, press the play/pause button to start
playing.

❏ If the projector is off, nothing happens if you insert a disc that is not

supported by the internal DVD player.

If some pictures on a CD do not show:

❏ Some pictures with very high resolution (high number of pixels) cannot

be displayed. Convert them to standard JPG format with a lower
resolution.

If you cannot display a DVD menu:

❏ Press the DVD menu button.
❏ The current DVD probably does not have a menu.

If a

!

icon appears on the screen:

❏ You pressed a button that is not supported by the disc or by the DVD

player in the current situation. The button is ignored.

Sound problems

If no sound is coming out of the projector:

❏ If you are playing an external source, be sure you have an audio cable

securely connected between the source device and the projector’s audio
input.

❏ Be sure a headphone is not plugged into the headphone jack. A

headphone connection disables the internal speakers.

❏ Press menu, go to Sound, and check that Mute is turned off and Volume

is correct.

❏ Press menu, go to Sound > Internal speakers, and be sure the speakers

are turned on.