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Start-up problems, Picture problems, Start-up problems picture problems – HP ep9012 Digital Projector User Manual

Page 56

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56

User’s Guide

Fixing problems

If the red lamp light is on or blinking:

❏ Allow the projector to cool down after it turns off. If the warning light

turns on or blinks after you restart the projector, install a new lamp. If
this occurs after you install a new lamp module, remove and reinstall the
lamp module. If a new lamp does not fix the problem, contact HP for
assistance.

If the red lamp light is flickering quickly:

❏ Check that the cover around the lamp at the front of the projector is

correctly installed and fully attached. Check the tab at the right side of
the cover and the screw at the left side.

Start-up problems

If no lights or sounds turn on:

❏ Be sure that the power cable is securely connected to the projector and

the other end is plugged into an outlet with power.

❏ If you put a disc in the DVD tray but the projector did not turn on, the

disc is not recognized. Try a different disc.

❏ Press the power button again.
❏ Unplug the power cord for 15 seconds, then plug it in and press the

power button again.

Picture problems

If a “waiting” message is displayed on a blank screen:

❏ Press the source button on the projector or remote control one or more

times until the correct source name is selected.

❏ Be sure the external source is turned on and connected.
❏ For a computer connection, ensure your notebook computer’s external

video port is turned on. Refer to the computer manual. On some
notebooks, for example, press the Fn + F4 or Fn+F5 function keys to turn
on the external video port.

If the wrong input source is displayed:

❏ Press the source button on the projector or the remote control one or

more times to select another active input source.