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Recovering from a failed option rom upgrade, Array controller roms, Lights-out management roms – HP SmartStart-Software User Manual

Page 36

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Troubleshooting 36

6.

Power up the server.
The server generates one long beep and two short beeps to indicate that it is in disaster recovery
mode. If the disk is not in the correct drive, then the system continues to beep until a valid ROMPaq
disk is inserted.
The ROMPaq disk flashes both system ROM images. If successful, a sequence of ascending audible
beeps is generated. If unsuccessful, a sequence of descending audible beeps is generated, and you
must repeat the disaster recovery process.

7.

Power down the server.

8.

Remove the ROMPaq disk.

9.

Power up the server.

To manually set the server for ROMPaq disaster recovery:

1.

Power down the server.

2.

Remove the access panel.

3.

Set the system maintenance switch positions for disaster recovery. Switch positions are server-
specific; see the server documentation for information about the correct settings for your server.

4.

Insert a ROMPaq diskette with the latest system ROM from the Smart Update Firmware DVD or the
HP website (

http://www.hp.com/support

).

5.

Install the access panel.

6.

Power up the server.

7.

Allow the system to boot completely.

8.

Repeat steps 1 and 2.

9.

Reset the system maintenance switch positions to original settings.

10.

Repeat steps 5 and 6.

Recovering from a failed option ROM upgrade

To recover from an option ROM upgrade failure, use the recovery method that is appropriate to the
specific option.

Array controller ROMs

Array controllers support Recovery ROM, which is a redundancy feature that ensures continuous system
availability by providing a backup ROM. During the flash process, a new version of the firmware can be
flashed to the ROM while the controller maintains the last known version of the firmware. If the firmware
becomes corrupt, the controller reverts back to the redundant version of the firmware and continues
operating.

NOTE:

Storage option ROMs cannot be downgraded with ROMPaq because ROMPaqs have

been retired as a delivery method for storage options.

Lights-Out management ROMs

To perform disaster recovery for RILOE II, iLO, and iLO 2, see the documentation for your particular Lights-
Out management product on the Remote management website (

http://www.hp.com/servers/lights-out

).