beautypg.com

Print troubleshooting – HP Photosmart C4380 All-in-One Printer User Manual

Page 120

background image

Print troubleshooting

Use this section to solve these printing problems:

Envelopes print incorrectly

Borderless printing produces unexpected results

The HP All-in-One is not responding

The HP All-in-One prints meaningless characters

Nothing happens when I try to print

The pages in my document came out in the wrong order

The margins are not printing as expected

Text or graphics are cut off at the edge of the page

A blank page came out while printing

Ink is spraying the inside of the HP All-in-One when I print a photo

Envelopes print incorrectly

Cause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and to the left.

NOTE:

To avoid paper jams, tuck the flaps inside the envelopes.

Cause: The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.

Borderless printing produces unexpected results

Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP All-in-One.

The HP All-in-One is not responding

Cause: The HP All-in-One is busy with another task.

Print troubleshooting

119

Trou

bles

ho

ot

ing