HP Integrity rx4640 Server - Manual (Page 49)

6 Troubleshooting
This section provides possible solutions to problems that may occur during the configuration of
Intelligent Networking Pack features. The following tables provide steps you should take before
calling your service representative.
•
Installing an Intelligent Networking Pack license: contains troubleshooting information
about installing an Intelligent Networking Pack license.
• Using Virus Throttle: contains troubleshooting information about using Virus Throttle.
• Configuring advanced networking features: contains troubleshooting information about
configuring advanced networking features.
• Configuring discovery protocols: contains troubleshooting information about configuring
discovery protocols.
Installing an Intelligent Networking Pack license
Table 6-1 Installing an Intelligent Networking Pack license
Possible Solution Possible Cause Problem
N/A This is correct behavior of Integrity
Essentials licensing.
Once installed on the system, the
license is “attached” to the server and
cannot be revoked. The license stays
with that server for the life of the
server. The license is attached to the
server serial number, so a change in
server name or IP address will not
jeopardize the license.
The Intelligent Networking Pack
license is installed but I cannot
uninstall it.
Using Virus Throttle
Table 6-2 Using Virus Throttle
Possible Solution Possible Cause Problem
In a time-sensitive manner, identify the
program or programs responsible for the
“virus-like” behavior.
• If the program or programs are
unknown, treat as a virus.
• If the program or programs are
known, reconfigure the Virus Throttle
Configuration parameters to not
trigger on such normal or expected
activity.
A virus has infected your server, OR:
A non-virus program is exhibiting
“virus-like” behavior by making
more connections to more unknown
hosts than the Virus Throttle
Configuration parameter settings are
set for.
The Virus Throttle Status and
Configuration utility Status tab
indicates that “virus-like” activity
is occurring.
Installing an Intelligent Networking Pack license 49