Bosch HGS7282UC - Manual (Page 47)

Service
English 43
How to Obtain Service or Parts To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data
plate when calling.
Product Data Plate The data plate shows the model and serial number. Refer to the data plate on the
appliance when requesting service. It is located on the frame near the drawer.
Open the drawer to view it.
Warranty
What this Warranty Covers & Who it
Applies to: The limited warranty provided by BSH Home Appliances in this Statement of Lim-
ited Product Warranty applies only to the Bosch freestanding and slide-in range,
(“Product”) sold to you, the first using purchaser, provided that the Product was
purchased: (1) for your normal, household (non-commercial) use, and has in fact
at all times only been used for normal household purposes; (2) new at retail (not a
display, “as is”, or previously returned model), and not for resale, or commercial
use; and (3) within the United States or Canada, and has at all times remained
within the country of original purchase. The warranties stated herein apply only to
the first purchaser of the Product and are not transferable. Bosch
reserves the
right to request proof of purchase at the time any warranty claim is submitted to
confirm that the Product falls within the scope of this limited product warranty.
Please make sure to return your registration card; while not necessary to effectu-
ate warranty coverage, it is the best way for Bosch to notify you in the unlikely
event of a safety notice or product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is free from defects in materials and workman-
ship for a period of three hundred sixty-five days (365) days from the date of pur-
Fan is not running during a convection
mode On some modes, the convection fan does not come on at the beginning of
the cycle. This is normal. If the fan is not running at the beginning of the
cycle, wait 15 minutes and then check again. If the fan is still not running,
call service.
Fan turns off and on during the cycle The convection fan turns off while the oven door is open. It resumes when
the door is closed again.
Fan is running during modes that don’t
use convection On some models, the convection fan will run while the oven is preheating
for the bake mode. This is normal.
Warm air or steam escapes from oven
vent It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.
Table 12: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions
Figure 17: Data Plate
Data Plate