User extensions – AMX SIP Communications Gateway CSG-500 User Manual
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Telephone System Configuration
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CSG SIP Communications Gateway Operation/Reference Guide
User Extensions
The User Extensions page is used to create individual user accounts on the system. Each user definition
includes an extension, name, password, etc. User extension definitions are the basic components of your phone
system. They are needed for voicemail, conferencing, call queues, dial plans, etc. Click the Users tab to view
the main User Extensions page.
The main page lists all previously created user extensions. You can edit individual users as well as change
attributes of several users at the same time. Your first step when setting up a new system will be to create one
or more users. Click Create New User to create a new user extension.
FIG. 23
User Extensions
FIG. 24
Create New User
Create New User Page Options
Option
Description
Extension
The numbered extension, e.g. 6000, assigned to the defined
user. The extension must be a number within the range specified
in Extension Preferences on the Options page.
Name
The first and last name of the individual assigned to this
extension. The name can also be that of a department, such as
Sales or Support, for example. This is important because the Dial
By Name Directory function of the CSG uses this information to
route calls.