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Troubleshooting, Overview, Installation problems – Brother MFC-425CN User Manual

Page 51: Troubleshooting -1, Overview -1 installation problems -1

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TROUBLESHOOTING 6 - 1

6

NC9100h_FM6.0

6

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Scan server, it is divided into the
following sections:

1

Installation Problems

2

Intermittent Problems

3

Protocol-Specific Troubleshooting

Installation problems

If you cannot print over the network, check the following:

1

Make sure that the machine is powered on, is on-line and ready
to print.

Verify that the machine and the configuration are correct by
printing the Network configuration page. Refer to 3-19 of this
user’s guide. If the test fails, check:

a

If the LCD does not display “LAN Active” after being
connected to the network, then the network firmware settings
may be corrupted. Please refer to Step 3.

b

In this event, try to restore the factory default settings of the
Print/Scan server from the menu. (See Restoring the Network
Settings to Factory Default
on page 3-2
0) Once you have
done that, switch the machine off then on again, then try to
print out the Network configuration page. (See Network
Configuration List
on page 3-19)