Brother HL-4000CN - Manual (Page 76)

10-9
AppleTalk Troubleshooting
If you cannot print from an AppleTalk for Macintosh computer and you have
checked the hardware and network as described in the previous steps, then check the
following:
1. Make sure that you are running Phase 2 AppleTalk and that you have
selected the correct network interface from the AppleTalk Control Panel on
the Macintosh.
2. Make sure that the AppleTalk protocol of the print server is enabled.
3. If you have a large network, make sure that you have the Laser Writer V8.xx
or equivalent driver, since earlier versions may cause PostScript errors. Also,
verify that you get the correct printer information when you select Printer
Info from the Setup button in the Chooser.
4. Make sure that you have selected the correct Printer Description File (PPD)
from the Chooser (otherwise PostScript errors may result)
5. Verify that you have selected the correct AppleTalk zone. Because the print
server gets its zone information from router broadcasts, it may not be in the
zone you expect, and will therefore not show up in the Chooser. If this is the
case, you may need to force the zone name using BRAdmin application or a
web browser.
Web Browser Troubleshooting (TCP/IP)
1. If you can not connect to the print server using your web browser it may be
worth checking the Proxy Settings of your browser. Look in the Exceptions
setting and if necessary, type in the IP address of the print server. This will
stop your PC from trying to connect to your ISP or proxy server every time
you wish to look at the printer server.
2. Make sure that you are using the proper Web Browser, we recommend
Netscape Navigator version 4.06 or later/ Microsoft Internet Explorer
version 4.01 or later.