Brother MFC 7460DN - Manual (Page 79)

Troubleshooting
74
9
I want to know the
necessary port number for
the security software
settings. wired/
wireless The following port numbers are used for Brother network features:
 Network scanning i Port number 54925 / Protocol UDP
 PC-FAX RX i Port number 54926 / Protocol UDP
 Network scanning/printing, PC-FAX RX, Remote Setup
i
Port number 137 and 161 / Protocol UDP
 BRAdmin Light i Port number 161 / Protocol UDP
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router or
network hub turned on? wired/
wireless Make sure you have confirmed all instructions in First check the following:
on page 69.
Where can I find the Brother
machine’s network settings,
such as IP address? wired/
wireless Print the Network Configuration List. See Printing the Network Configuration
List on page 36.
How can I check the link
status of the Brother
machine? wired/
wireless Print the Network Configuration List and check that Ethernet Link Status or
Wireless Link Status is Link OK.
If the Link Status shows Link DOWN or Failed To Associate, start over
again from the First check the following: on page 69.
Can you “ping” the Brother
machine from your
computer? wired/
wireless Ping the Brother machine from your computer using the IP address or the
node name.
 Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
 Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
(Windows ® )
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
details of the Network Connection Repair Tool, see (Windows
® ) Confirm
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in Is your Brother machine assigned with an available IP
address? on page 71.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address? on page 71.
Is the Brother machine
connecting to the wireless
network? wireless Print the WLAN report to confirm the state of the wireless connection. (For
how to print, see Printing the WLAN report (For HL-2280DW, DCP-7055W,
DCP-7057W, DCP-7070DW and MFC-7860DW) on page 37.) If there is an
error code on the printed WLAN report see Troubleshooting in the Quick
Setup Guide.
I’m using security software. (continued)
Question Interface Solution