A troubleshooting, If you are having difficulty with your machine, Troubleshooting – Brother MFC-J6720DW User Manual
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This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print
with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the
Brother Solutions Center at
If you are having difficulty with your machine
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Troubleshooting
A
Difficulty
Suggestions
My Brother machine is not displayed in the printer list.
Make sure your machine is turned on.
Use Web Based Management to confirm that Google
Cloud Print is enabled and your machine is registered with
Google Cloud Print (see How to register your machine
with Google Cloud Print on page 4).
I cannot print.
Make sure your machine is turned on.
Confirm your network settings (see Network settings
on page 2).
Certain files may not be able to be printed, or may not
appear exactly as they are displayed.
I received the error message:
Unable to connect to Google. Please check your
network settings.
Make sure your machine is connected to a network with
Internet access.
I received the error message:
Please set the date and time.
Verify that the date and time are set correctly on your
machine (for more information, see your machine’s
Quick Setup Guide).
- MFC-L8850CDW MFC-J870DW DCP-J152W MFC-9340CDW MFC-J4410DW MFC-J6920DW MFC-J650DW MFC-J4510DW HL-L8350CDWT HL-3140CW MFC-J285DW MFC-J875DW MFC-J4610DW MFC-J4710DW MFC-J475DW MFC-9130CW HL-L8250CDN MFC-L8600CDW MFC-J450DW HL-3170CDW MFC-J6520DW MFC-J4310DW MFC-9330CDW HL-L9200CDWT HL-L8350CDW MFC-J470DW