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Rl5000 u, Introduction, Status conditions – Triton RL5000 User Manual User Manual

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M

ODEL

RL5000 U

SER

M

ANUAL

Introduction

This chapter of the operation manual describes how operator personnel can re-

spond to ATM error conditions and perform user-level corrective actions.

Status Conditions

The ATM operating system determines the operational status of each of its compo-
nents by routinely performing a system status check. Each status code generated

as a result of this check can fall into one of three categories:

1.

Normal

2.

Warning

3.

Critical

Normal

Status codes in this category are the normal result of successful status checks. No
error condition exists. Normal operation will continue, and the status condition will

be logged to the electronic journal for historical purposes.

Warning

Status codes in this category may indicate a potential problem, but are not serious
enough to prevent the ATM from continuing normal operation. Operation will con-
tinue; however, the error condition will be logged to the electronic journal for later

retrieval and analysis.

Critical

Status codes in this category are serious enough to prevent the ATM from continu-
ing normal operation. The ATM will be placed in an “OUT OF SERVICE” mode of
operation and a Terminal Error screen will be displayed, listing the name and code

number applicable to the error, as shown in Figure 7-1.

The TERMINAL ERROR screen is
displayed if the terminal detects a
CRITICAL error condition. Error
message/code shown for example
purposes only.

Fig. 7-1.