LumaSense Technologies MC320 Manual - Manual (Page 13)

MC320 Thermal Imager Manual Introduction 13
2.8 Shipments to LumaSense for Repair
All RMA shipments of LumaSense Technologies instruments are
to be prepaid and insured by way of preferred carrier. For
overseas customers, ship units air-freight, priority one.
The instrument must be shipped in the original packing container
or its equivalent. LumaSense Technologies is not responsible for
freight damage to instruments that are improperly packed.
Clearly indicate the assigned RMA number on the shipping
package exterior. If no RMA is indicated, shipment will not be
accepted
Send RMA Shipments to your nearest technical service center:
Santa Clara, California
Frankfurt, Germany
LumaSense Technologies, Inc.
3301 Leonard Court
Santa Clara, CA 95054 USA
Telephone: (408) 727-1600
1-800-631-0176
Email:
[email protected]
LumaSense Technologies GmbH
Kleyerstr. 90
60326 Frankfurt
Germany
Telephone: +49 69-97373 0
Email:
[email protected]