Connection problems, Problem, Solution – Audiovox PPC-6600 User Manual
Page 166

Trouble shooting
PPC6600 User Manual
164
Trouble
shooting
PPC6600 User Manual
165
Connection Problems
Problem
n
Unable to use
Infrared (IR)
to transfer information.
n
Cannot connect to
Internet
,
web surfing
doesn't work.
Solution
Try the following:
1
Line up the IR ports so that they are unobstructed
and within a close range with
20cm
.
2
Make sure nothing is between the two IR ports.
3
Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights.
Try the following:
1
Check that you have set up and connected to an
Internet service provider.
2
Check that your wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3
Verify with your Internet service provider that your
user name and password are correct.
See
Chapter 7 Getting Connected
. Additional
information is also available in
Connections Help
on
the PPC6600 and
ActiveSync Help
on the PC.
Problem
n
ActiveSync is connected, but
data or information cannot
be transferred.
Solution
On your desktop computer, check the
Sync Option
s on
ActiveSync Manager
menu to see if the information
type for the program you want has been selected for
synchronizing. See more details about synchronizing
information in
Chapter 4
.