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Connection problems, Problem, Solution – Audiovox PPC-6600 User Manual

Page 166

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Trouble shooting

PPC6600 User Manual

164

Trouble

shooting

PPC6600 User Manual

165

Connection Problems

Problem

n

Unable to use

Infrared (IR)

to transfer information.

n

Cannot connect to

Internet

,

web surfing

doesn't work.

Solution

Try the following:

1

Line up the IR ports so that they are unobstructed

and within a close range with

20cm

.

2

Make sure nothing is between the two IR ports.

3

Adjust the room lighting. Some types of light interfere

with IR connections. Try moving to a different location
or turning off some lights.

Try the following:

1

Check that you have set up and connected to an

Internet service provider.

2

Check that your wireless connection to your mobile

service provider is switched on and the signal is un-
obstructed.

3

Verify with your Internet service provider that your

user name and password are correct.

See

Chapter 7 Getting Connected

. Additional

information is also available in

Connections Help

on

the PPC6600 and

ActiveSync Help

on the PC.

Problem

n

ActiveSync is connected, but

data or information cannot

be transferred.

Solution

On your desktop computer, check the

Sync Option

s on

ActiveSync Manager

menu to see if the information

type for the program you want has been selected for
synchronizing. See more details about synchronizing
information in

Chapter 4

.