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Express 3000 not detected, External analog modem not detected – ADTRAN 3000 User Manual

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Chapter 8. Troubleshooting

8-6

Express 3000 User Manual

61203153L2-20

Express 3000 not detected.

The Express 3000 may not be detected for several reasons.

1.

Verify the following:

a.

The Express 3000 is powered on.

b. No other applications are running that could be using the

COM port to which the Express 3000 is attached.

A Windows application does not have to be active to tie up a
COM port. Be sure to check the Windows 95/98 Taskbar for
any suspended applications (such as HyperTerminal) that
may be using the COM port. If any applications are mini-
mized, they must be closed before starting the ADTRAN
Express Configuration program.

2.

If you are operating at 230.4 kbps, move

DIP switch 1

to

Off (up)

.

3.

Confirm that the computer has a 16650 UART.

External analog modem not detected.

Verify the following:

1.

The external analog modem is powered on.

2.

The external analog modem is properly installed and configured
for use with the Express Configuration program.