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Ramsey electric winches troubleshooting guide – Ramsey Winch REP 8000 & 9000 User Manual

Page 11

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9

Ramsey Electric Winches Troubleshooting Guide

Defective solenoid or stuck
solenoid

Jar solenoid to free contacts. Check by applying the appropriate voltage
(12 or 24 volts) to coil terminal (it should make an audible click when
energized)

Defective remote control switch Disengage winch clutch, remove remote control switch plug from the

socket and jump pins at 8 and 4 o’clock. Motor should run. Jump pins at
8 and 10 o’clock. Motor should run.

MOTOR RUNS EXTREMELY
HOT

Long period of operation

Cooling-off periods are essential to prevent overheating

Insufficient battery

Check battery terminal voltage (for each battery) under load. If 10 volts
or less, replace or parallel another battery to it

Bad connection

Check battery cables for corrosion; clean and grease

Insufficient charging system

Replace with larger capacity charging system

MOTOR RUNS, BUT DRUM
DOES NOT TURN

Clutch not engaged

If clutch engaged but symptom still exists, it will be necessary to
disassemble winch to determine cause and repair

Defective solenoid or stuck
solenoid

Jar solenoid to free contacts. Check solenoid by applying the appropriate
voltage (12 or 24 volts) to coil terminal (it should make an audible click
when energized)

Defective remote control switch Disengage winch clutch, remove remote control switch plug from the

socket and jump pins at 8 and 4 o’clock. Motor should run. Jump pins at
8 and 10 o’clock. Motor should run.

Defective motor

If solenoids operate, check for voltage at armature post; replace motor

Loose connections

Tighten connections on bottom side of hood and on motor

MOTOR WATER DAMAGED

Submerged in water or water
from high pressure car wash

Allow to drain and dry thoroughly, then run motor without load in short
bursts to dry windings.

Clutch not disengaged

Check clutch operation according to nameplate. Make sure clutch shifter
knob is fully at “OUT” position.

Winch not mounted squarely
causing end bearing to bind
drum

Check mounting to see that installation instructions on page 4 have been
followed.

Some or all of the (6) 414861
flat head capscrews attaching
the 479007 ring gear retainer
are too tight

Remove the gear housing cover, 413018, and all gears from inside the
gear housing. Disengage the clutch and check to see that the ring gear
will rotate by hand. If it will not, using a hex (allen) wrench, slightly
loosen all the capscrews and then snugly re-tighten them in criss-cross
pattern, but do not over-tighten. The ring gear must rotate by hand. Re-
assemble the winch.

MOTOR RUNS IN ONLY ONE
DIRECTION

MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED

MOTOR WILL NOT OPERATE

CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFICULT
TO FREESPOOL