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Ramsey electric winches troubleshooting guide – Ramsey Winch REP 5000 User Manual

Page 6

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6

Ramsey Electric Winches Troubleshooting Guide

CONDITION

POSSIBLE CAUSE

CORRECTION

Defective solenoid or stuck solenoid

Jar solenoid assembly to free contacts. Confirm defective
solenoid by applying 12 or 24 volts as appropriate to coil-
terminal (it should make an audible click when energized).

Defective remote control switch

To confirm, disengage winch clutch, remove remote control
switch from the socket and jump pins at 8 and 4 o'clock. Motor
should run. Jump pins at 8 and 10 o'clock. Motor should run.

MOTOR RUNS EXTREMELY
HOT

Long period of operation

Cooling-off periods are essential to prevent overheating.

Insufficient battery.

Check battery terminal voltage under load. If 10 volts or less for a
12 volt battery or 20 volts or less for a 24 volt battery, replace or
parallel another battery to it.

Bad connection

Check battery cable for corrosion; clean and grease.

Insufficient charging system

Replace with larger capacity charging system.

MOTOR RUNS, BUT DRUM
DOES NOT TURN

Clutch not engaged

If clutch engaged but symptom still exists, it will be necessary to
disassemble winch to determine cause and repair.

Defective solenoid or stuck solenoid

Jar solenoid assembly to free contacts. Confirm defective
solenoid by applying 12 or 24 volts as appropriate to coil-
terminal (it should make an audible click when energized).

Defective remote control switch

To confirm, disengage winch clutch, remove remote control
switch from the socket and jump pins at 8 and 4 o'clock. Motor
should run. Jump pins at 8 and 10 o'clock. Motor should run.

Defective motor.

If solenoids operate, confirm defective motor by checking for
voltage at armature post; replace motor.

Loose connections

Tighten connections on bottom side of hood and on motor.

MOTOR WATER DAMAGED

Submerged in water or water from
high pressure car wash.

Allow to drain and dry thoroughly, then run motor without load in
short bursts to dry windings.

Clutch not disengaged

Check clutch operation according to nameplate. Make sure clutch
shifter knob is fully at "OUT" position.

Winch not mounted squarely
causing end bearing to bind drum

Check mounting to see that the installation instructions on page 4
have been followed.

Some or all of the (6) 414861 flat
head capscrews attaching the
479007 ring gear retainer are too
tight.

Remove the gear housing cover, 413018, and all gears from
inside the gear housing. Disengage the clutch and check to see
that the ring gear will rotate by hand. If it will not, using a hex
wrench, slightly loosen all six capscrews and then snugly re-
tighten them in criss-cross pattern, but do not over-tighten. The
ring gear must rotate by hand. Re-assembly the winch.

CABLE DRUM WILL NOT
FREESPOOL OR IS
DIFFICULT TO FREESPOOL

Troubleshooting Guide

MOTOR RUNS IN ONLY ONE
DIRECTION

MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR
WITH LOW LINE SPEED

MOTOR WILL NOT
OPERATE