Kasco Marine 2400SF xStream - Manual (Page 15)

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Example: 21 = 2012 model year.
The third and fourth digits represent the week of the
year. (Ex. “01” for 1st week in Jan.) model.
The best method for establishing warranty period is by
keeping your original receipt. Also register the Foun-
tain online at:
www.kascomarine.com
Kasco Marine will have a record of the purchase and
will be able to determine whether or not the unit still
caries warranty coverage.
Once the warranty coverage has been established, the
unit may be sent to any Kasco Authorized Repair Cen-
ter for evaluation and repair. Please call Kasco Marine
at 715-262-4488 prior to shipping.
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to locate your
nearest Authorized Repair Center. You can also email
Kasco at [email protected]
Note: Only complete motor assemblies will be ac-
cepted for warranty repair. The power cord and all
other components must be returned with the motor
as originally assembled. Any missing parts will be
replaced at the customer’s expense and, if determined
to have caused the failure, could void the entire war-
ranty. Some parts are essential for structural support
during shipping and others, such as the power cord,
are essential to properly diagnose potential causes of
failure. It is not necessary to return the control box or
float with the motor assembly.
Please include the Repair Form received from Kasco
Marine or your local distributor with the shipment. If
no Repair Form is available, include your name and
physical address for return delivery of the repaired
unit and a daytime phone number and/or e-mail ad-
dress for correspondence regarding the warranty
claim.
Any expedited shipping method for the return of the
unit is at the customer’s expense. Kasco Marine will
return units repaired under warranty at our expense via
ground freight within the continental United States.
Warranty Policy
Warranty Period:
Model: 2400SF - 1 years
Kasco® Marine, Inc. warrants this Fountain to be free
from defects in material or workmanship (except for
the ropes, power cord, and propeller) under normal
use and service. The Kasco Marine, Inc. obligation
under this warranty is limited to replacing or repairing
free of charge any defective part within the warranty
period from the date of shipment. Customer shall pay
shipping charges for returning the unit to Kasco or an
Authorized Repair Center.
THIS WARRANTY IS IN LIEU OF ANY
OTHER WARRANTIES, EXPRESSED OR IM-
PLIED, AND ANY OTHER OBLIGATION OR LI-
ABILITY WHATEVER ON THE PART OF KASCO
MARINE, INC. AND IN NO EVENT SHALL KAS-
CO MARINE, INC. BE LIABLE FOR ANY SPE-
CIAL OR CONSEQUENTIAL DAMAGES.
Warranty is void if:
• The Fountain is not maintained properly according
to the Maintenance Recommendations supplied in
this Owners Manual.
• The Fountain is returned for repair without the
power cord or if the unit, control box, or power
cord are altered in any way from original ship-
ment. Cuts in the power cord are not covered
under warranty.
• The Fountain is damaged by unauthorized tamper-
ing.
• The Sacrificial Zinc Anode around the propeller
shaft shows significant deterioration. (The Anode
must be inspected periodically and replaced if
necessary.)
Warranty Claim Procedure:
Check the eleven-digit serial number printed either on
the black cover of the motor or on the blue nameplate
and determine the year of manufacture according to
the serial number scheme below:
Sample Serial #
21 01 S 24 1725
The first two digits represent the reverse of the last
two digits of the year of manufacture.