Kasco Marine 1400JFL - Manual (Page 11)

11
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to
locate your nearest Authorized Repair Center.
You can also email Kasco at sales@kascoma-
rine.com.
Note: Only complete motor assemblies will be
accepted for warranty repair. The power cord
and all other components must be returned
with the motor as originally assembled. Any
missing parts will be replaced at the custom-
er’s expense and, if determined to have caused
the failure, could void the entire warranty.
Some parts are essential for structural support
during shipping and others, such as the power
cord, are essential to properly diagnose poten-
tial causes of failure. It is not necessary to re-
turn the control box with the motor assembly.
Please include the Repair Form received from
Kasco Marine or your local distributor with
the shipment. If no Repair Form is available,
include your name and physical address for
return delivery of the repaired unit and a day-
time phone number and/or e-mail address for
correspondence regarding the warranty claim.
Any expedited shipping method for the return
of the unit is at the customer’s expense. Kasco
Marine will return units repaired under war-
ranty at our expense via ground freight within
the continental United States.
Other Repairs:
Most failed equipment can be repaired at sub-
stantially lower costs than replacement with
new. Please ship according to the instructions
in the previous section. Again, it is best to call
The Fountain is returned for repair without
the power cord or if the unit, control box, or
power cord are altered in any way from origi-
nal shipment. Cuts in the power cord are not
covered under warranty. Fountain must be
connected to the supplied GFI control box to
be covered under warranty.
The Fountain is damaged by unauthorized
tampering.
Warranty Claim Procedure:
Check the eight-digit serial number printed
either on the black cover of the motor or on
the blue nameplate and determine the year of
manufacture according to the serial number
scheme below:
Sample Serial #
70 01 J 1 1725
The fi rst two digits represent the reverse of the
last two digits of the year of manufacture.
Example: 70 = 2007 model year.
The third and fourth digit represents the week
of the year. (Ex. “01” for fi rst week in Jan.)
The best method for establishing warranty
period is through the original receipt. Also,
register the Fountain online at:
www.kascomarine.com
Once the warranty coverage has been estab-
lished, the unit may be sent to any Kasco
Authorized Repair Center for evaluation
and repair. Please call Kasco Marine at
715-262-4488 prior to shipping to receive any
updated information and/or Repair Form, then
ship to: