Warranty information, Return for repair policy – General Tools and Instruments DCS1600 User Manual
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WARRANTY INFORMATION
General Tools & Instruments’ (General’s) DCS1600 High-Performance Recording Video Borescope
System is warranted to the original purchaser to be free from defects in material and workmanship
for a period of one year. Subject to certain restrictions, General will repair or replace this instrument if,
after examination, the company determines it to be defective in material or workmanship.
This warranty does not apply to damages that General determines to be from an attempted repair by
non-authorized personnel or misuse, alterations, normal wear and tear, or accidental damage. The
defective unit must be returned to General Tools & Instruments or to a General-authorized service
center, freight prepaid and insured.
Acceptance of the exclusive repair and replacement remedies described herein is a condition of the
contract for purchase of this product. In no event shall General be liable for any incidental, special,
consequential or punitive damages, or for any cost, attorneys’ fees, expenses, or losses alleged to be
a consequence of damage due to failure of, or defect in any product including, but not limited to, any
claims for loss of profits.
RETURN FOR REPAIR POLICY
Every effort has been made to provide you with a reliable product of superior quality. However, in the
event your instrument requires repair, please contact our Customer Service to obtain an RGA (Return
Goods Authorization) number before forwarding the unit via prepaid freight to the attention of our
Service Center at this address:
General Tools & Instruments
80 White Street
New York, NY 10013
212-431-6100
Remember to include a copy of your proof of purchase, your return address, and your phone number
and/or e-mail address.
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