General Tools and Instruments BF10 - Manual (Page 11)

replace this instrument if, after examination, the company
determines it to be defective in material or workmanship.
This warranty does not apply to damages that General
determines to be from an attempted repair by non-authorized
personnel or misuse, alterations, normal wear and tear, or
accidental damage. The defective unit must be returned to
General Tools & Instruments or to a General-authorized
service center, freight prepaid and insured.
Acceptance of the exclusive repair and replacement remedies
described herein is a condition of the contract for purchase of
this product. In no event shall General be liable for any
incidental, special, consequential or punitive damages, or for
any cost, attorneys’ fees, expenses, or losses alleged to be a
consequence of damage due to failure of, or defect in any
product including, but not limited to, any claims for loss of
profits.
RETURN FOR REPAIR POLICY
Every effort has been made to provide you with a reliable
product of superior quality. However, in the event your
instrument requires repair, please contact our Customer
Service to obtain an RGA (Return Goods Authorization)
number before forwarding the unit via prepaid freight to the
attention of our Service Center at this address:
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