Technical support, Limited warranty, Equipment return – PASCO EM-8099 Induction Wand User Manual
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®
Model No. EM-8099
012-08505A
5
Technical Support
For assistance with the EM-8099 Induction Wand or any other PASCO products, contact
PASCO as follows:
Address: PASCO scientific
10101 Foothills Blvd.
Roseville, CA 95747-7100
Phone: (916) 786-3800
FAX: (916) 786-3292
Web: www.pasco.com
Email: [email protected]
Limited Warranty
PASCO scientific warrants the product to be free from defects in materials and workmanship
for a period of one year from the date of shipment to the customer. PASCO will repair or
replace, at its option, any part of the product which is deemed to be defective in material or
workmanship. The warranty does not cover damage to the product caused by abuse or
improper use. Determination of whether a product failure is the result of a manufacturing
defect or improper use by the customer shall be made solely by PASCO scientific.
Responsibility for the return of equipment for warranty repair belongs to the customer.
Equipment must be properly packed to prevent damage and shipped postage or freight
prepaid. (Damage caused by improper packing of the equipment for return shipment will not
be covered by the warranty.) Shipping costs for returning the equipment after repair will be
paid by PASCO scientific.
Equipment Return
If the product requires return to PASCO scientific for any reason, notify PASCO scientific by
letter or phone before returning the product. Upon notification, the return authorization and
shipping instructions will be promptly issued.