PASCO ME-9430 Dynamics Cart with Mass - Manual (Page 29)

012-04840E Dynamics Cart
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Technical Support
Contacting Technical Support
Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following information:
• If your problem is computer/software related, note:
-Title and revision date of software
-Type of computer (make, model, speed)
-Type of external cables/peripherals
• If your problem is with the PASCO apparatus, note:
-Title and model number (usually listed on the label)
-Approximate age of the apparatus
-A detailed description of the problem/sequence of
events (In case you can't call PASCO right away,
you won't lose valuable data.)
-If possible, have the apparatus within reach when
calling. This makes descriptions of individual parts
much easier.
• If your problem relates to the instruction manual,
note:
-Part number and revision (listed by month and year
on the front cover)
-Have the manual at hand to discuss your questions.
Feedback
If you have any comments about this product or this
manual please, let us know. If you have any sugges-
tions on alternate experiments or find a problem in the
manual, please tell us. PASCO appreciates any
customer feedback. Your input helps us evaluate and
improve our product.
To Reach PASCO:
For Technical Support,
Phone: 1-800-772-8700 (toll-free within the U.S.)
or (916) 786-3800.
Email: [email protected]
Fax: (916) 786-3292
Web: http://www.pasco.com