Limited warranty, Contacting technical support – PASCO CI-6507A pH Sensor User Manual
Page 4

pH Sensor
012-06832A
4
Limited Warranty
PASCO scientific warrants the product to be free from
defects in materials and workmanship for a period of
one year from the date of shipment to the customer.
PASCO will repair or replace, at its option, any part of
the product which is deemed to be defective in
material or workmanship. The warranty does not
cover damage to the product caused by abuse or
improper use. Determination of whether a product
failure is the result of a manufacturing defect or
improper use by the customer shall be made solely by
PASCO scientific. Responsibility for the return of
equipment for warranty repair belongs to the
customer. Equipment must be properly packed to
prevent damage and shipped postage or freight
prepaid. (Damage caused by improper packing of the
equipment for return shipment will not be covered by
the warranty.) Shipping costs for returning the
equipment after repair will be paid by PASCO
scientific.
Address:
PASCO scientific
10101 Foothills Blvd.
Roseville, CA 95747-7100
Phone:
(916) 786-3800
FAX:
(916) 786-8905
e-mail:
web:
www.pasco.com
Contacting Technical Support
Before you call the PASCO Technical Support staff,
it would be helpful to prepare the following
information:
➤
If your problem is with the PASCO apparatus,
note:
Title and model number (usually listed on the
label);
Approximate age of apparatus;
A detailed description of the problem/sequence of
events (in case you cant call PASCO right away,
you wont lose valuable data);
If possible, have the apparatus within reach when
calling to facilitate description of individual parts.
➤
If your problem relates to the instruction manual,
note:
Part number and revision (listed by month and year
on the front cover);
Have the manual at hand to discuss your
questions.
For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
fax: (916) 786-3292
e-mail: [email protected]
web: www.pasco.com
The exclamation point within an equilateral
triangle is intended to alert the user of the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the device.
ä Note: This instruction sheet was written
assuming that the user has a basic familiarity
with ScienceWorkshop. Users can gain basic
skills by working through the tutorial within
the ScienceWorkshop program.