beautypg.com

Appendix b - how to get assistance – Impulse 2223-OEM User Manual

Page 20

background image

Appendix B - How To Get Assistance

Begin by reading the Troubleshooting Guide in Appendix A. This will help solve
most common problems.
When calling for technical assistance, please have the device installed and ready to
run diagnostics. If possible, have your user manual and current adapter settings
ready.
The Sealevel website is an excellent resource. Our homepage is located online at
http://www.sealevel.com. The most current software updates and user manuals are
available via our homepage by clicking on the 'Drivers' or 'Manuals' links located
under ‘Technical Support.’ Manuals and software can also be downloaded from the
product page for your device.
The FAQ section of our website answers many common questions. Refer to this
helpful resource by visiting http://www.sealevel.com/faq.asp.
Technical support is available Monday through Friday from 8:00am to 5:00pm EST
and can be reached by phone at +1 (864) 843-4343 or via email at
[email protected].

RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL
SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED.
AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE
AUTHORIZATION (RMA) NUMBER.

© Sealevel Systems, Inc.

- 18 -

SeaLINK+2.SC User Manual

This manual is related to the following products: