CONTREX CXB2040 - Manual (Page 43)

CXB1525 and CXB2040 MANUAL
8900 Zachary Lane N., Maple Grove, MN 55369 U.S.A. 40
7.4 FACTORY REPAIR:
Should it become necessary to return an amplifier to CONTREX for repair, please follow the
procedure described below:
1. Reassemble the unit, if necessary, making certain that all the hardware is in place.
2. Tag the unit with the following information:
A. Serial number and model number.
B. Company name, phone number, and representative returning the unit.
C. A brief notation explaining the malfunction.
D. Date the unit is being returned.
3. Repackage the unit with the same care and fashion in which it was received. Label the container with
the appropriate stickers (e.g: FRAGILE: HANDLE WITH CARE).
4. Return the unit by the best means possible. The method of freight chosen will directly affect the
timeliness of its return.
CONTREX also offers a one-day repair service in the unlikely event that your system is down
and you do not have a replacement amplifier module.
7.5 WARRANTY:
Any product, or part thereof, manufactured by CONTREX, Inc., described in this manual, which,
under normal operating conditions in the plant of the original purchaser thereof, proves defective in
material or workmanship within one year from the date of shipment by us, as determined by an inspection
by us, will be repaired or replaced free of charge, FOB our factory, Maple Grove, Minnesota, U.S.A.
provided that you promptly send to us notice of the defect and establish that the product has been
properly installed, maintained, and operated within the limits of rated and normal usage, and that no
factory sealed adjustments have been tampered with. CONTREX liability is limited to repair or
replacement of defective parts.
Any product or part manufactured by others and merely installed by us, such as an electric motor,
etc., is specifically not warranted by us and it is agreed that such product or part shall only carry the
warranty, if any, supplied by the manufacturer of that part. It is also understood that you must look
directly to such manufacturer for any defect, failure, claim or damage caused by such product or part.
Under no circumstances shall CONTREX, Inc. or any of our affiliates have any liability whatsoever
for claims or damages arising out of the loss of use of any product or part sold to you. Nor shall we have
any liability to yourself or anyone for any indirect or consequential damages such as injuries to person and
property caused directly or indirectly by the product or part sold to you, and you agree in accepting our
product or part to save us harmless from any and all such claims or damages that may be initiated against
us by third parties.