Clear-Com TW-60 - Manual (Page 22)

W A R R A N T Y
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Replaceable Unit (LRU) that is returned to Clear-Com during the warranty
period.
A Line Replaceable Unit (LRU) is defined as: an assembly that can be safely
removed from the system and readily replaced by plugging in a new unit. In the
case of ancillary items such as power supplies, the entire power supply would be
returned. Whereas, in the case of circuit cards, control panels, etc., only these
assemblies would be returned for repair. All equipment provided by Clear-Com
is covered under the warranty.
This warranty does not include defects arising from installation (when not
performed by Clear-Com), lightning, power outages and fluctuations, air
conditioning failure, improper integration with non-approved components,
defects or failures of customer furnished components resulting in damage to
Clear-Com provided product.
NON-WARRANTY REPAIRS
Equipment that is not under warranty must be sent prepaid to Clear-Com. If
requested, an estimate of repair costs will be issued prior to service. Once repair is
approved and completed, the equipment will be shipped freight collect from the
TSC.
REPLACEMENT UNITS
Should Clear-Com determine, in its reasonable discretion, that any part of a
product is defective due to faulty materials or workmanship, Clear-Com shall at
its expense, repair or replace such part and return the repaired/replacement part
to the customer. The provisions of this warranty shall apply to the
repaired/replacement part for the unexpired portion, if any, of the warranty
period.
EMERGENCY ON-SITE ASSISTANCE
Clear-Com can provide emergency on-site technical assistance in support of
warranty activities. The level of support effort required will be decided on a
case-by-case basis. Clear-Com has the qualified technical staff to support any and
all emergency site activities should they occur.
LIABILITY
The foregoing warranty is Clear-Com’s sole and exclusive warranty. There are no
other warranties (including without limitation warranties for consumables and
other supplies), or guarantees, expressed or implied (including, without
limitation, any warranties of merchantability or fitness for a particular purpose),
of any nature whatsoever, whether arising in contract, tort, negligence of any
degree, strict liability or otherwise, with respect to the products or any part
thereof delivered hereunder and/or with respect to any non-conformance or
defect in any such product and/or part thereof delivered hereunder and/or with
respect to any non-conformance or defect in any such product and/or part