Clear-Com TW-60 - Manual (Page 21)

W A R R A N T Y
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WARRANTY
Clear-Com guarantees this product to be free of manufacturing defects in
material and workmanship under normal use for a period of two years from the
date of purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, Clear-Com maintains
Technical Service Centers (TSC) staffed by qualified technical personnel. A
Technical Service Center is staffed to respond to all technical inquiries and to
troubleshoot technical problems regarding all products supplied by Clear-Com.
A TSC is fully available to Clear-Com’s customers during the full course of their
warranty period.
Instructions for reaching our Technical Service Centers are given below.
For technical support from Europe, the Middle East, and Africa
Call: +49 40 66 88 40 40 Monday through Friday 09:00 – 17:00 (GMT)
+49 40 66 88 40 41 24hrs, any day (But you must have your PIN number
ready.)
Web site: www.clearcom.com
For technical support from the Americas and Asia
Call: +1 510 496 6666
Web site: www.clearcom.com
FAX: +1 510 496 6610
EXCEPTIONS
This warranty does not include damage to a product resulting from cause other
than part defect and malfunction. The Clear-Com warranty does not cover any
defect, malfunction, or failure caused beyond the control of Clear-Com,
including unreasonable or negligent operation, abuse, accident, failure to follow
instructions in the manual, defective or improperly associated equipment,
attempts at modification and repair not approved by VGC, and shipping
damage. Products with their serial numbers removed or defaced are not covered
by this warranty.
WARRANTY REPAIRS
While Clear-Com will ensure complete system integrity by providing whatever
support is necessary to resolve any failure covered under the terms of the
warranty, the normal procedure will be to repair or replace any defective Line
Clear-Com offers 24/7
customer support.
Return authorization
numbers are required for all
returns.
Both warranty and
non-warranty repairs are
available.
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