Technical support form – EXP Computer DVD-to-Go DVD_Mpeg2 User Manual
Page 29
TECHNICAL SUPPORT FORM
Please take a moment to fill out and fax back to us at +886-3-5729399. The same Technical
Support Form can be sent through e-mail at
. You may also fax
any questions or comments and Billionton will return to you within 24 hours (except weekends).
Name:
_________________________________
Address:
_______________________________________
Company:
___________________________________
_______________________________________
Telephone: (
_____ ) ______ - _____________
_______________________________________
Fax: (
_____ ) ______ - _____________
E-mail:
______________________________________
Driver Version:
___________
Serial #:
_________________________
Brand:
______________________________________
Model:
_________________________________
(Toshiba, Texas Instruments, Gateway 2000, etc...)
Operating System:
Windows 3.11:
(____)
Windows 95:
(____) [4.00.95]
(____) [4.00.95a]
(____) [4.00.95 B]
Card & Socket Services:
(___) OSR1 (Win-95 & Win-95a )
(___) OSR1 + SystemSoft CardWizard (Win-95 & Win-95a)
Version: ___________________
(___) OSR1 + Phoenix CardAgent (Win-95 & Win-95a)
Version: ___________________
(___) OSR2 + SystemSoft CardWizard (Win-95B)
Version: ___________________
(___) OSR2 (Win-95B)
(___) Other: ______________________________________
Video (VGA) Controller :
(____)
Neomagic ____________
(i.e. 128ZV, 128XD)
Version / Date of "Neomagic.dll": ___________________
(____)
Cirrus Logic ____________
(i.e. 7548, 7555)
Version / Date of "75__vpm.dll": ___________________
(____)
Chips & Technologies ____________
(i.e. 65550, 65554, 65555)
Version / Date of "Chipsvpm.dll": ___________________
(____)
Trident ____________
(i.e. 9385, 9397)
Version / Date of "Tguivpm.dll": ___________________
(____)
Other: ___________________________
Version / Date of "________.dll": ___________________
PCMCIA Socket Controller:
(____) Texas Instruments ____________
(i.e. 1130/31, 1250)
(____) Cirrus Logic ____________
(i.e. 6729, 6832)
(____) Toshiba-Topic _____________
(____) Omega Micro ____________
(i.e. 82C094)
(____) O2-Micro ____________
(____) Ricoh _____________
(____) Other: ___________________________________
Problem Description:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Margi-Billionton
Technical Support Form - 24