Datamax-O'Neil S2000i User Guide - Manual (Page 23)

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8 Troubleshooting Guide
PROBLEM POSSIBLE CAUSE SOLUTION
Printer will not turn on Discharged Battery Recharge battery overnight.
Charge LED not lighting when
AC adapter is plugged in. No AC power or AC adapter
defective Check AC outlet or adapter (note: battery pack
may be fully charged)
Battery not charging. Battery incorrectly installed or no
AC.
Battery dead Check battery installation and AC adapter
Change to a new battery
Paper not feeding. Obstruction in paper path or paper
improperly installed Check the paper path. Verify installation
Use paper of the correct specification
Fault LED on Steady Print head lever is up
Print mechanism jam
Low Battery Check print head lever
Check paper supply; press to clear.
Charge battery; if problem persists, change
battery.
Low-BAT LED on Steady Low battery Charge battery; if problem persists, change
battery.
Prints illegible characters. Improper baud rate and parity Verify the printer and host settings. Use self-
test to verify printer settings.
Printer will not print in IrDA
mode Obstruction of IrDA Clear obstruction.
IrDA mode is not selected DIP switch #8 must be on.
Will not connect to host device. Limit the IrDA baud rate to 9600 on the host
device.
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