2 cotton swab procedure – Datamax-O'Neil MP Compact4_MP Compact4 Mobile Mark II Operators Manual User Manual
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4.2.2 Cotton Swab Procedure
To clean the printhead:
1. Turn ‘Off’ and unplug the printer. Unlock the printhead latch and remove any media installed in the printer.
2. Lower the Front Panel. Allow the printhead to cool before proceeding.
3. Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover.
Front Panel
Pen or similar tool
Top Cover Release
Top Cover
4. Using a Cotton Swab moistened, not soaked, with isopropyl alcohol gently wipe away any build-up on the Printhead
surface, paying close attention to the burn line. Allow the Printhead to dry.
(cables removed for clarity)
Cotton Swab
Printhead
5. Close the Top Cover, push down until it latches closed. Raise the Front Panel and replace the media, return the
Printhead Latch back to the locked position.
6. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.
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