Returning the cfr to alpha for repairs, Replacing the internal batteries, 3 returning the cfr to alpha for repairs – Alpha Technologies CFR 5000, CFR 5000RM User Manual
Page 68: 4 replacing the internal batteries, How to return the unit to alpha for repair, Section 5.3), How to replace the cfr 5000’s internal batteries, Section 5.4)
5 Maintenance
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Alpha Technologies
5.3 Returning the CFR to Alpha for Repairs
If you need to return a unit for repair, obtain a Return Material Authorization (RMA) number from
Alpha Technologies’ customer service department. Clearly write it on the original shipping con-
tainer.
If you do not have the container, pack the replacement with at least three inches of shock-ab-
sorbing material, but do not use popcorn type packaging. Returns should be prepaid and in-
sured (COD and freight collect cannot be accepted).
NOTE: Alpha Technologies does not assume responsibility for damage caused by
improper packaging of returned units.
For technical information, contact Alpha Technologies customer service department directly at:
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For emergency technical support 7 days a week / 24 hours a day call:
USA: 1–800–863–3364
CANADA: 1–800–667–8743
5.4 Replacing the Internal Batteries (CFR 5000 Only)
This procedure applies only to the tower version of the CFR 5000. The CFR 5000RM uses an
external battery pack.
DANGER:
2) Do not short the battery terminals.
3) Make sure the cover does not touch the battery terminals or any internal parts when
removing or replacing it.