Extron Electronics MLM-UDSM - Manual (Page 9)

Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period
of three years from the date of purchase. In the event of malfunction during the warranty period
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,
repair or replace said products or components, to whatever extent it shall deem necessary to restore
said product to proper operating condition, provided that it is returned within the warranty period,
with proof of purchase and description of malfunction to:
USA, Canada, South America, Europe, Africa, and the Middle East:
and Central America:
Extron Electronics, Europe
Extron Electronics Beeldschermweg 6C
1001 East Ball Road 3821 AH Amersfoort
Anaheim, CA 92805, USA The Netherlands
Asia: Japan:
Extron Electronics, Japan
Extron Electronics, Asia Kyodo Building,
135 Joo Seng Road, #04-01 16 Ichibancho
PM Industrial Bldg. Chiyoda-ku, Tokyo 102-0082
Singapore 368363 Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care,
electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized modification
to the product.
If it has been determined that the product is defective, please call Extron and ask for an Applications
Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as
possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of
loss or damage during shipment. Returned units must include the serial number and a description of
the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the
product and its quality, performance, merchantability, or fitness for any particular use. In no event
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any
defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this
warranty may not apply to you.