Troubleshooting – Extron Electronics CIA101 User Manual

Page 12

CIA101 Operation Manual - V1.3 01/03/01

Optional Accessories
Audio Input Cables:
IN9106: 3.5mm stereo mini male to 3.5mm stereo mini male, 6’ long
IN9107: (1) 3.5mm stereo mini male to (2) RCA male, 6’ long

Installation Hardware:
IN9080: Rack Shelf - Holds Two Units Side by Side in 1U Rack Space
IN9088B: Half-Rack Blank Plate - Fills Space When Rack Mounting One CIA101
IN9250: L Mounting Brackets - Mounts Unit to a Flat Surface
IN9251: Flush Mount Brackets - Flush Mounts Unit Through Hole in Table Top

RGB Installation Cables

Coaxial Cables

3-Conductor

4-Conductor

5-Conductor

Standard Resolution

IN7000-4

IN7000-5

Standard Resolution, Plenum

IN7000P-4

IN7000P-5

Super High Resolution

IN7300-3 IN7300-4 IN7300-5

Super High Resolution, Plenum

IN7400P-5

Ultra High Resolution

IN7200-3 IN7200-5 IN7200-6

All cable grades are available in lengths from 3’ to 250’ pre-terminated with high quality BNC connectors or as bulk cable.

Troubleshooting

Problem: The display device connected to the CIA101 output has a bad / scrambled image.

Solution 1: Verify that the correct input cable is being used (see table on page 4).

Solution 2: The display device connected to the output of the interface may not be

compatible with the computer output. PC, MAC, SUN and other high-resolution
workstations have new and ultra high-resolution modes such as 1600 x 1200 and
1800 x 1440, and can output a video signal with a horizontal scan rate of over 100 KHz!
Many data monitors and data projectors are not compatible with these resolutions and
frequencies.

Solution 3: Check the dipswitch settings to make sure the unit is putting out a sync

format that the display device can use. For most applications, the default dipswitch
settings will work best (see page 8). For LCD / DMD / D-ILA / Plasma Display devices,
you may have to disable the horizontal position control.

Solution 4: The RGBS or RGBHV cable may have a bad sync line. Try running the sync

through another cable.

Problem: The power LED is on but there is no image on the display device.

Solution: Check the RGBHV cable connections at the interface output and at the

display device input to make sure that the vertical and horizontal sync wires are not
reversed.