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Troubleshooting-3 – John Wood Noritz N-069M_N-069S User Manual

Page 24

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24

Troubleshooting-3

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Check for an Error Code or Flashing Light on the Unit

If there is a problem with the unit, a numerical error code will flash on the remote controller.
If this occurs, take appropriate measures as listed below.

When an error code appears, the display and the operation light will flash
together.

Remote Controller

Have a professional check the gas supply pressure.
Contact the nearest Noritz agent.

Abnormal combustion,
low gas supply pressure

Error Code

Cause

Action

Ignition error

Check whether the gas valve is open. Press the power
button to turn the unit off, open a hot water fixture,
and turn the unit back on. If the flashing number
doesn't return the problem is solved.

Contact the nearest Noritz agent.

Abnormal combustion

Contact our sales agent if:

• Any other error code appears.
• An error code is indicated again after the above actions were followed.
• There are any other questions.

[Error displays on the lamp]

If there is a problem with the unit, a lamp will flash on the front of the unit.
If this occurs, take appropriate measures as listed below.

Check whether the gas valve is open. Close
the hot water fixture, and then open it again.
If the lamp does not begin flashing again, the
problem is solved.

Lamp Cause Action

ON

OFF

Unit abnormality

[Error displays on the remote controller]