Upgrades, Warranty, Service – Ocean Optics Maya2000Pro VIS-NIR Install User Manual
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About This Manual
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020-00000-000-02-201207
• Detailed instructions for the Breakout Box are located at:
• Detailed instructions for external triggering are located at:
triggering.pdf.
Engineering-level documentation is located on our website at
Technical → Engineering Docs.
You can also access operating instructions for Ocean Optics products from the Software and Technical
Resources CD that ships with the product.
Upgrades
Occasionally, you may find that you need Ocean Optics to make a change or an upgrade to your system.
To facilitate these changes, you must first contact Customer Support and obtain a Return Merchandise
Authorization (RMA) number. Please contact Ocean Optics for specific instructions when returning a
product.
Warranty
Our
3-Year Warranty, currently the best in the industry, covers all Ocean Optics miniature fiber optic
spectrometers – regardless of the application – from manufacturing defects. It ensures you of the highest
level of craftsmanship and reliability for years to come. Our warranty information is located at
http://www.oceanoptics.com/corporate/3-year%20warranty%20certificate.pdf
.
Service
For additional peace of mind
, we offer
an Annual Service Package (ASP) to maintain your
scientific investment.
This plan includes yearly wavelength calibration, preventive maintenance service
and privileged customer status pla
n for all our
MAYA2000 series spectrometers
. More information on
available ASPs is located at
http://www.oceanoptics.com/Services/servicepackages.asp
Contact us to learn more about these great service packages.