Cobalt Digital COMPASS 9035 Analog and SDI Input to SDI Output Converter - Manual (Page 101)

9035-OM (V4.4) 9035 PRODUCT MANUAL 3-57
Operating Instructions
Troubleshooting
9035 Processing Error Troubleshooting
Table 3-4 provides 9035 processing troubleshooting information. If the 9035
card exhibits any of the symptoms listed in Table 3-4, follow the
troubleshooting instructions provided.
In the majority of cases, most errors are caused by simple errors where the
9035 is not appropriately set for the type of signal being received by the card.
Note: The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9035 card edge status indicators.
Note: Where errors are displayed on both the 9035 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.
Table 3-4 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
• DashBoard™ shows Video
yellow icon and Input Invalid
message in 9035 Card Info
pane.
• Card edge Input Format
LEDs show continuous
cycling.
• No video input present • Make certain intended video source is connected
to appropriate 9035 card video input. Make
certain BNC cable connections between frame
Rear I/O Module for the card and signal source
are OK.
• Input Video Preference
selection may be incorrect
for received input video
• Make certain input video preference is set to
properly accommodate all intended types of
video input to be received.
Refer to Video Signal Controls function
submenu tab on page 3-10 for more information.
• DashBoard™ shows Frame
Sync red icon and Reference
Invalid message in 9035 Card
Info pane.
• Card edge red ERR indicator
illuminated.
Frame sync reference not
properly selected or not being
received • If external frame sync reference is not intended
to be used, make certain the Framesync Enable
selection list is set to Off or Input Video as
desired.
• If external frame sync reference is intended to be
used, make certain selected external frame sync
reference is active on frame sync 20-slot frame
bus. (External reference signals Reference 1 and
Reference 2 are distributed to the 9035 and
other cards via a frame bus.)
Refer to Framesync function submenu tab on
page 3-16 for more information.