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Troubleshooting, Dashboard™ status/error indicators and displays – Cobalt Digital OBSIDIAN 3G 9502-DCDA-3G Downconverter User Manual

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Troubleshooting

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9502-DCDA PRODUCT MANUAL

9502DCDA-OM (V1.3)

DashBoard™ Status/Error Indicators and Displays

Figure 3-7 shows and describes the DashBoard™ status indicators and
displays. These indicator icons and displays show status and error conditions
relating to the 9502-DCDA card itself and remote (network) communications.

Figure 3-7 DashBoard™ Status Indicator Icons and Displays

Indicator Icon or Display

Error Description

Red indicator icon in Card Access/Navigation Tree pane shows card with Error
condition (in this example, the Card Access/Navigation Tree pane shows a general
error issued by the 9502-DCDA card in slot 6).

Specific errors are displayed in the Card Info pane (in this example “No connection
to device” indicating 9502-DCDA card is not connecting to frame/LAN).

If the 9502-DCDA card is not connecting to the frame or LAN, all controls are
grayed-out (as shown in the example here).

Gray indicator icon in Card Access/Navigation Tree pane shows card(s) are not
being seen by DashBoard™ due to lack of connection to frame LAN (in this
example, both a 9502-DCDA card in slot 6 and the MFC-8320-N Network Controller
Card for its frame in slot 0 are not being seen).

Yellow indicator icon in Card Access/Navigation Tree pane shows card with Alert
condition (in this example, the Card Access/Navigation Tree pane shows a general
alert issued by the MFC-8320-N Network Controller Card).

Clicking the card slot position in the Card Access/Navigation Tree (in this example
Network Controller Card “Slot 0: MFC-8320-N”) opens the Card Info pane for the
selected card. In this example, a “Fan Door Open” specific error is displayed.

Yellow indicator icon in 9502-DCDA Card Info pane shows error alert, along with
cause for alert (in this example, the 9502-DCDA is not receiving an enabled
framesync source).