Velleman CAMIP5N1 User manual - Manual (Page 12)

CAMIP5N1
V. 03 – 10/06/2013 12 ©Velleman nv
11.12 Mail Service Settings
Define mail service settings
Note
The settings on this page will only take effect if the option Send Mail on Alarm is selected in the Alarm
Service Settings (see below).
1. Fill in a senders e-mail address in the Sender field.
This is the mailbox from which the mails will be sent.
2. Fill in up to 4 receivers mail addresses.
When an alarm condition occurs, mail is sent out to these addresses.
3. Fill out all SMTP data related to the sender‟s mailbox.
4. If authentication for the mailbox is required, select the checkbox and enter user name and password in
the appropriate fields.
5. If the Report Internet IP by Mail box is selected, a mail is sent whenever a camera comes online (for
example after reboot) or a change in IP address occurs.
Make sure the port is correctly mapped to the router.
 Click Submit to save the data before performing a „mail test‟.
Possible error messages
Following error messages may appear:
Error message
Possible solution
Cannot connect to the server Check network cables and settings.
Network error. Please try later. Check network cables and settings.
Server error. Check the server.
Incorrect user or password.
Make sure to enter the right user name and
password.
The sender is denied by the server. Check whether the user needs authentication.
The receiver is denied by the server. Could be due to anti-spam settings of the server.
The message is denied by the server. Could be due to anti-spam settings of the server.
The server does not support the authentication
mode used by the device. Try without authentication or use a different server
(sender address).