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9 maintenance and fault rectification, 1 maintenance, 2 rectify faults – VEGA VEGAMET 391 4 … 20 mA_HART User Manual

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9 Maintenance and fault rectification

VEGAMET 391 • 4 … 20 mA/HART

36032-EN-130701

9 Maintenance and fault rectification

9.1 Maintenance

If the instrument is used properly, no special maintenance is required

in normal operation.

9.2 Rectify faults

The operator of the system is responsible for taking suitable meas-

ures to rectify faults.

A maximum of reliability is ensured. Nevertheless, faults can occur

during operation. These may be caused by the following, e.g.:

Measured value from sensor not correct

Voltage supply

Interference on the cables

The first measures to be taken are to check the input and output

signal as well as to evaluate the error messages via the display. The

procedure is described below. Further comprehensive diagnostics

can be carried out on a PC with PACTware and the suitable DTM. In

many cases, the causes can be determined in this way and faults

rectified.

Should these measures not be successful, please call in urgent cases

the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is available to you 7 days a week round-the-clock. Since

we offer this service world-wide, the support is only available in the

English language. The service is free of charge, only the standard

telephone costs will be charged.

When the connected sensor is provided with a self-monitoring

according to NE 107, the probably occurring status messages are

passed on and outputted on the VEGAMET indication. Requirement

is that the HART input of the VEGAMET is activated. You can find

further information in the operating instructions manual of the sensor.

4

1

2

3

Fig. 20: Pictographs of the status messages
1 Failure

2 Function check

3 Out of specification

4 Maintenance requirement

Reaction when malfunc-

tions occur

Failure reasons

Fault rectification

24 hour service hotline

Status messages