VTech DS6641_-2 Manual - Manual (Page 85)

Appendix
81
Troubleshooting
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the power adapter
into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back
in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Out of range or no pwr at base appears on my cordless handset.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset the telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and install the battery again. Allow up to one minute for the handset and telephone base
to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
The battery does not charge in the handset or the handset battery does not
accept charge.
If the cordless handset is in the handset charger and the CHARGE light is not on, refer to
The CHARGE light is off (page 83).
Remove and install the battery again, then charge it for up to 11 hours.
If the battery is completely depleted, charge the handset for at least 30 minutes before use
(page 4).
You may need to purchase a new battery. Refer to
Handset battery installation (page 3)
and Handset battery charging (page 4).
I have accidentally set my cordless handset/telephone base LCD language to
Spanish or French, and I don’t know how to change it back to English.
While the handset or the telephone base is not in use, press MENU, then enter 364#.
While the handset is on a call, press MENU, then enter 364#. The call ends.
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