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Quick-start guide, Page 8 of 8, Obtaining technical assistance – TROY Group Hewlett-Packard LaserJet 4515 Font Card Kit Quick-Start Guide User Manual

Page 8: Reference material

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Font Card Kit

Quick-Start

Guide

Document #50-70408-003 Rev. A

Page 8 of 8

Obtaining Technical Assistance

The TROY Printer Utility provides several help screens to guide you through the available features and
functions of your TROY Security Printing Solution. TROY technical support is available to assist you with any
questions concerning the setup, operation, and maintenance of your Security Printing Solution. Specific system
information about your TROY product configuration is available through the TROY Printer Utility. You are
also encouraged to visit the TROY web site for the latest FAQs (Frequently Asked Questions), information on
the latest TROY products, or for ordering MICR toner and other printing supplies.

T

O VIEW TECHNICAL SUPPORT INFORMATION

:

From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical
Support HTML page for telephone numbers and hours of business.

T

O VIEW INFORMATION ON THE TROY WEB SITE

:

From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site.
Click on the Support and Downloads button at the top of the web page to view the available topics. You can
access the TROY web site directly from your web browser at

http://www.troygroup.com

.

Reference Material

• TROY MICR Basics Handbook (provided on TROY Font Card Kit CD)

• TROY Font Card User’s Guide (provided on TROY Font Card Kit CD)

• Hewlett-Packard Getting Started Guide (provided on the Hewlett-Packard CD supplied with your printer)

• Hewlett-Packard Printer User’s Guide (provided on the Hewlett-Packard CD supplied with your printer)