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The synchrodb status is red, 2 channel explorer – EVS IPDirector Version 4.4 - March 2008 Part 4 User's Manual User Manual

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IP Director Version 4.4 – User Manual – Part 4 – System Management & Troubleshooting

EVS Broadcast Equipment – March 2008

Issue 4.4.B

15

connected to on XT server if the connection is established with the XT server. In

the transport
COM or USB co

Make sure you

T

HE SYNCHRO

DB

STATUS IS RED

It means the IP Director has not established the link with the SynchroDB service.
This is generally the case when the IP Director workstation is started.

2.2 CHANNEL EXPLORER

XT must be

d connected

ll appear with a black

tion but is connected

nnection to one IP Director

the channel explorer.

itions are fulfilled:

erial connection to the XNet network

rted in the routing application. If the link has not been

pplication, check

o

You have correctly defined your port number on your IP Director workstation.

er or XFile device.

tab, the connection must be started (green status in front of the

nnection).

do not have 2 IPDP serial connections to one XT server.

Wait a few more seconds and if the link is still not established after 1 minute,
please contact EVS.

THE USER DOES NOT SEE AN XT SERVER OR

X

FILE DEVICE IN

C

HANNEL

E

XPLORER

To see an XT server or an XFILE device in the channel explorer, this
assigned to be managed by one SynchroDB service. If managed an
with a serial connection to one IP Director workstation, it wi
font in the channel explorer, if it has no direct serial connec

via the XNET network to an XT which has a serial co
workstation, it will appear grey in

Check if the following cond

You have at least one s

This connection is sta

started in the routing a

o

You have correctly defined your COM port number on the XT server

o

You have correctly defined your port type on your IP Director workstation
(COM or USB)

One SynchroDB service manages your XT serv