EVS IPDirector Version 4.4 - March 2008 Part 4 User's Manual - Manual (Page 24)

IP Director Version 4.4 – User Manual – Part 4 – System Management & Troubleshooting
EVS Broadcast Equipment – March 2008
Issue 4.4.B
15
connected to on XT server if the connection is established with the XT server. In
the transport
COM or USB co
• Make sure you
T
HE SYNCHRO
DB
STATUS IS RED
It means the IP Director has not established the link with the SynchroDB service.
This is generally the case when the IP Director workstation is started.
2.2 CHANNEL EXPLORER
XT must be
d connected
ll appear with a black
tion but is connected
nnection to one IP Director
the channel explorer.
itions are fulfilled:
erial connection to the XNet network
rted in the routing application. If the link has not been
pplication, check
o
You have correctly defined your port number on your IP Director workstation.
er or XFile device.
tab, the connection must be started (green status in front of the
nnection).
do not have 2 IPDP serial connections to one XT server.
Wait a few more seconds and if the link is still not established after 1 minute,
please contact EVS.
THE USER DOES NOT SEE AN XT SERVER OR
X
FILE DEVICE IN
C
HANNEL
E
XPLORER
To see an XT server or an XFILE device in the channel explorer, this
assigned to be managed by one SynchroDB service. If managed an
with a serial connection to one IP Director workstation, it wi
font in the channel explorer, if it has no direct serial connec
via the XNET network to an XT which has a serial co
workstation, it will appear grey in
Check if the following cond
• You have at least one s
• This connection is sta
started in the routing a
o
You have correctly defined your COM port number on the XT server
o
You have correctly defined your port type on your IP Director workstation
(COM or USB)
• One SynchroDB service manages your XT serv